AaltuFaltu only takes online orders through its website aaltufaltu.in. We do not take any order on phone or via email and we do not have retail outlets. If you are having any problem placing an order, you can call our customer care at +91-9997365642 and we’ll help you place the order. Alternatively, you can write to us at info@aaltufaltu.in anytime and we’ll get back to you ASAP.

You cannot place a bulk order at the AaltuFaltu website directly. However, we do have a corporate sales & bulk orders team which caters to bespoke and/or large gifting requirements. We can help you with bulk orders as small as 50 pieces to as large at 10,000 pieces. Please write to us at info@aaltufaltu.in and someone from our sales team will get in touch with you shortly.

All other products are delivered as shown on the website. As most of our catalog is made up of unique and designer products, the quantity is always limited. Hence, in case, we run out of the product you ordered, we will get in touch with you to help you with a suitable alternative.

We currently do not provide a gift wrap option. But we provide an option to add a gift box at a nominal charge (the option is available in the shopping cart). We currently have over 200 designs of gift boxes in various sizes and shapes to suit different occasions & gift items. Hence, if you decide to add a gift box, rest assured that the recipient will have a delightful experience unboxing your gift.

We deliver products to most of the places in the India, but not everywhere. We deliver to more than 20,000 pincodes in India

You can use the gift voucher or the discount coupon code at the ‘Order Summary’ section during the checkout process. There is an option to enter the code at the bottom left hand side of this section. You cannot apply both coupon code and gift voucher at the same time. You can use only one thing at a time.

The recipients address and phone number are mandatory information for placing the order. This is required so that our delivery partners can do last mile coordination with the recipient and deliver your gift without hassle & mistakes. We suggest you also provide recipients email address so that if he/she is not available on phone, we can coordinate with him/her over email for seamless delivery of your gift. In addition, you are required to sign up once on our website with your proper email id and phone number. We suggest that for frictionless communication, you keep this information updated on our website.